Apex ABA Reviews Nothing Tells Our Story Better than the Families we’ve Helped

"Our daughter went from non-verbal to speaking in sentences"

"When we started with Apex, Lily was 3 and hadn't said a single word. Not 'mama.' Not 'no.' Nothing. The evaluation was thorough—like, they actually spent time with her instead of just checking boxes. They explained everything without talking down to us, which was honestly refreshing after so many condescending doctors.

Within six months, she was using words to ask for things. 'Juice.' 'Up.' 'More.' I cried the first time she said 'mama.' Within a year, she was speaking in full sentences. Our BCBA, Sarah, never gave up on her—even when I was losing hope and convinced my daughter would never talk.

I don't know where we'd be without Apex. Probably still drowning."

— Jennifer M., Raleigh, NC

"Finally, a team that actually communicates"

"I can't tell you how many times previous providers just... disappeared. No updates. No responses. We'd have no idea what was happening in therapy sessions unless we physically sat there and watched.

Apex is night and day. Our BCBA sends updates every week. She responds to my panicked texts within an hour (and I do panic-text, let's be honest). She actually asks what we think is working and what isn't. When something's not clicking, they adjust immediately instead of just doing the same thing for months.

We finally feel like partners instead of just being talked at."

— Latoya S., Baltimore, MD

"They made insurance less of a nightmare"

"Look, I was dreading the insurance piece. I've spent hours on hold with insurance companies for other therapies, only to get surprise bills months later.

Apex handled literally everything. Verification, authorization, all the billing. I didn't make a single phone call. They told me upfront what to expect, and there were zero surprise bills.

Obviously the therapy itself has been amazing for Maya, but just not having to fight with insurance? That alone was life-changing."

— Brian T., Alpharetta, GA

"The progress is real and you can actually see it"

"I'm an engineer, so vague updates drive me insane. 'He's doing better!' Okay, but what does that mean?

Apex sends us actual data. Graphs. Charts. Clear metrics showing exactly what's improving and where we're stuck. No fluff. Just facts.

And the facts are good. Our son went from 10+ meltdowns a day to maybe one or two a week. He's sleeping through the night. He's eating foods that aren't chicken nuggets. All of it tracked, all of it measured, all of it real."

— Rebecca H., Roswell, GA

"I finally have hope again"

"When your kid gets diagnosed with autism, there's this period where you're just terrified. Will they ever have friends? Go to college? Live independently? Get married? You spiral.

Apex gave me hope again. Not fake, toxic positivity hope—real hope based on actual progress. My son is 5 now, and I can picture a future where he's happy and capable and thriving.

That future exists because of the work Apex has done with him—and with us."

— Stephanie L., Rockville, MD

“They truly put patients first.”

‘I had to go through many different ABA agencies to finally find the right agency that puts their patients' needs first! I recommend Apex ABA to anyone looking for a company that will do anything to make sure their patients are 100% satisfied!’

— Samuel Solcan, Bowie, MD

“Exceptional care and clinical quality.”

‘Apex is an amazing company dedicated to its clients and staff! Clinical quality, exceptional care, and support for staff and clients are the top priority!’

— S Krauss., Baltimore, MD

"Our BCBA doesn't just work with our son—she actually trains us"

"We were doing everything wrong. And I don't mean that in a self-pitying way—we literally didn't know what we were doing. We'd yell when he melted down. We'd give in just to make it stop. We had no structure, no consistency, no plan.

Our BCBA, Emily, didn't judge us. She just taught us what actually works. How to reinforce the good stuff. How to redirect without screaming. How to build routines that don't fall apart by day three.

Now we're equipped to handle things even when Emily's not here. We're better parents because of Apex. And honestly, that might be the most important thing they've given us."

— Carlos & Maria G., Silver Spring, MD

"Our BCBA doesn't just work with our son—she actually trains us"

"We were doing everything wrong. And I don't mean that in a self-pitying way—we literally didn't know what we were doing. We'd yell when he melted down. We'd give in just to make it stop. We had no structure, no consistency, no plan.

Our BCBA, Emily, didn't judge us. She just taught us what actually works. How to reinforce the good stuff. How to redirect without screaming. How to build routines that don't fall apart by day three.

Now we're equipped to handle things even when Emily's not here. We're better parents because of Apex. And honestly, that might be the most important thing they've given us."

— Carlos & Maria G., Silver Spring, MD

"They didn't bail when things got really hard"

"Our son has aggressive behaviors. Like, bad ones. Self-injury, hitting, biting. Two other providers told us he 'wasn't appropriate for their program.' One literally said we should consider residential treatment. He's six.

Apex never said that. Not once. They created a behavior plan, stuck with it, adjusted when it wasn't working, and stayed committed even when sessions were rough.

Six months in, the aggression is down 70%. He's safer. We're less stressed. Our marriage isn't falling apart anymore.

Apex didn't give up on him when everyone else did."

— James & Nicole W., Durham, NC

"The team genuinely feels like family"

"Our RBT, Jasmine, has been with us for over a year. She's not just 'the therapist.' She's family. She shows up for birthdays. She texts me funny videos of stuff that reminded her of our son. She cries when he hits big milestones.

Our BCBA checks in on us—like, actually us as people, not just clinical updates. She asks how I'm doing. She remembers stuff I mentioned weeks ago.

It's not transactional. It's personal. And when you're going through something this hard, having people who genuinely care makes all the difference."

— Tasha & DeAndre J., Charlotte, NC

"The team genuinely feels like family"

"Our RBT, Jasmine, has been with us for over a year. She's not just 'the therapist.' She's family. She shows up for birthdays. She texts me funny videos of stuff that reminded her of our son. She cries when he hits big milestones.

Our BCBA checks in on us—like, actually us as people, not just clinical updates. She asks how I'm doing. She remembers stuff I mentioned weeks ago.

It's not transactional. It's personal. And when you're going through something this hard, having people who genuinely care makes all the difference."

— Tasha & DeAndre J., Charlotte, NC

“Easy onboarding and reliable therapists.”

‘5+ stars! Leba has been a pleasure to deal with in terms of onboarding and the therapists have been super reliable and talented. Highly recommended!’

— Chan Schwartz., High Point, NC